Returns & Exchanges

At Officine Générale, we strive for complete satisfaction; if you are not entirely pleased with your purchase, you may return items in their original condition within 14 days of receipt. Please ensure all garments are unworn, unwashed, and include their original tags and packaging.

1

Request a Return

Log into your customer account and navigate to the 'My Orders' section to select the items you wish to return and generate your return authorization.

2

Prepare the Package

Securely pack the items in their original box and include the printed return form to ensure efficient processing at our warehouse.

3

Attach the Label

Affix the prepaid shipping label provided in your original shipment or downloaded from our portal to the outside of the package, covering any previous shipping marks.

4

Ship and Track

Drop off your package at the nearest authorized carrier location and retain your receipt; your refund will be processed within 5 to 10 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing